Flight Compensation Guides

Learn your rights under EU261 and UK261 regulations, understand compensation rules, and find step-by-step claim guides.

Check your flight before you claim

Start with the free check, then use the guides below to prepare your airline reply.

Most Popular Guides

The guides passengers use most when dealing with flight delays and cancellations.

Compensation Scenarios

Find your situation and learn what you're entitled to.

Airline Excuses

Airlines often reject claims by blaming technical faults, crew issues, strikes, weather, or extraordinary circumstances. These guides explain when that excuse works and when you can challenge it.

Airline Says Operational Reasons

Ask for the specific cause, timing, and recovery proof behind a vague operational-reasons refusal.

Challenge operational reasons

Flight Cancelled Due To Staff Shortage

Check cancellation notice, staff-shortage evidence, rerouting, care, and compensation after a short-notice cancellation.

Check a staff-shortage cancellation

Airline Says Weather Caused Delay

Ask for the exact weather event, timing, direct causal link, and recovery proof before accepting a rejection.

Challenge a weather rejection

Air Traffic Control Delay Compensation

When ATC is genuinely extraordinary, what proof to request, and when recovery failures may still be challengeable.

Check an ATC delay refusal

Lufthansa Technical Fault Compensation

If Lufthansa refused compensation after a technical fault, ask for the exact defect, timing, and recovery proof.

Challenge a Lufthansa technical fault refusal

Airline Says Extraordinary Circumstances

If your airline rejected your claim with this phrase, ask for proof before giving up.

Challenge an extraordinary circumstances rejection

Airline Rejected Technical Fault Claim

Already rejected for a technical fault? Ask for the exact defect and challenge weak evidence.

Reply to a technical fault rejection

Airline Rejected Crew Shortage Claim

Rejected for crew sickness, duty hours, or staff shortage? Ask what the airline did to recover.

Reply to a crew shortage rejection

Technical Fault Compensation

Airlines often blame technical faults. Courts say routine faults are usually not extraordinary.

Read the technical fault compensation guide

Crew Shortage Compensation

Crew shortages are normally the airline's responsibility, not extraordinary circumstances.

Read the crew shortage compensation guide

Strike Compensation

Airline staff strikes are usually not extraordinary circumstances under EU261.

Read the strike compensation guide

Weather Delay Compensation

When weather is genuinely exempt — and when airlines use it as a weak excuse.

Read the weather delay compensation guide

Extraordinary Circumstances

Understand the airline excuse that decides many EU261 and UK261 claims.

Learn what counts as extraordinary circumstances

Core Rights

The regulations and rules that protect you as an air passenger.

Country Compensation Guides

Country-specific claim notes for deadlines, escalation routes, and airline patterns.

Claiming Compensation

Ready to claim? These guides walk you through the process step by step.

UK261 Denied Boarding Compensation

Denied boarding on a UK261 route? Check overbooking proof, volunteer wording, fixed amounts, and escalation.

Prepare a UK261 denied boarding claim

Flight Delay Compensation Evidence Checklist

Build a stronger EU261 or UK261 claim file with timing proof, airline reason, receipts, screenshots, and escalation records.

Build your evidence file

Lufthansa Compensation Claim

Prepare the Lufthansa form with route facts, evidence, claim wording, follow-up, and Schlichtung escalation.

Prepare a Lufthansa compensation claim

Lufthansa EU261 Claim

Check Lufthansa EU261 route coverage, compensation amount bands, proof rules, and rejection issues.

Build a Lufthansa EU261 claim

Lufthansa Technical Fault Compensation

Lufthansa technical fault claim guidance: what proof to request and how to reply to a weak refusal.

Reply to a Lufthansa technical fault rejection

Ryanair EU261 Claim

Prepare a Ryanair EU261 claim with route coverage, form evidence, rejection checks, and escalation steps.

Prepare a Ryanair EU261 claim

EU261 Reform Delay Compensation Thresholds

Separate current 3-hour EU261 claim rules from reform headlines and proposed delay-threshold changes.

Check current EU261 rules

Unpaid Flight Delay Compensation Europe

If approved compensation has not arrived, build a payment file, set a deadline, and escalate the non-payment.

Chase unpaid compensation

Best Flight Compensation Company

Compare claim companies, direct airline claims, ADR escalation, and fixed-fee claim help before signing away a percentage.

Compare flight compensation routes

AirHelp Legal Action Fee

AirHelp service fee and legal-action fee math, with payout examples before you choose a claim company.

Check AirHelp fee impact

Airline Rejected Voucher Claim

If the airline says a voucher settled the claim, ask what you accepted and whether cash compensation was actually waived.

Reply to a voucher rejection

KLM Missed Connection Compensation

KLM and Schiphol connection claims, one-booking evidence, final-arrival delay, and rebooking proof.

Prepare a KLM connection claim

British Airways Rejected Compensation Claim

How to read a BA refusal, request evidence, reply under UK261 or EU261, and escalate if needed.

Reply to a BA rejection

British Airways Technical Fault Compensation

BA technical fault claim guidance: what evidence to ask for and when the fault excuse can be challenged.

Challenge a BA technical fault refusal

KLM EU Compensation

KLM EU261 route coverage, evidence, missed connections, rejection handling, and escalation for KLM passengers.

Prepare a KLM EU claim

KLM Flight Delay Compensation Rules

KLM delay thresholds, compensation bands, weak excuses, final-arrival timing, and evidence rules.

Check KLM delay rules

British Airways Compensation Claim Form

How to prepare BA claim form evidence, wording, follow-up, and escalation for UK261 or EU261 claims.

Prepare a BA claim form

BA EU261 Claim

British Airways route coverage, claim wording, evidence, rejection handling, and escalation under EU261 or UK261.

Build a BA EU261 claim

British Airways Denied Boarding Compensation

BA overbooking and denied boarding claim steps, evidence, compensation amounts, and airport proof checklist.

Claim BA denied boarding compensation

Flight Compensation Claim Letter Template

A practical EU261 and UK261 letter structure with evidence, amount, airline reply, and escalation wording.

Build a stronger airline claim letter

EU261 Claim Letter Example

Example wording for delay, cancellation, denied boarding, and rejection follow-up claims under EU261.

See EU261 claim letter wording

Is AirHelp Worth It?

Fee math, control, evidence, and when AirHelp may or may not be worth using for EU261 or UK261 claims.

Decide whether AirHelp is worth it

Airline Complaint Escalation Body

Where to escalate an ignored or rejected claim: airline complaint, ADR, enforcement body, or court route.

Find the right escalation route

AirHelp Alternative

Compare DIY, fixed-fee claim help, and percentage-fee claim companies before choosing a compensation route.

Compare AirHelp alternatives

AirHelp vs FlightClaimGuide

Side-by-side comparison of claim company handling versus guided DIY claim preparation.

Compare AirHelp and FlightClaimGuide

Claim Flight Compensation Yourself

A practical DIY claim path for EU261 and UK261 passengers who want to keep control.

Learn how to claim yourself

Flight Compensation Without Commission

How to keep more of your EU261 or UK261 payout by avoiding percentage claim-company fees.

Compare no-commission claim options

Airline Ignoring Compensation Claim

What to do when the airline goes silent after your EU261 or UK261 claim.

Plan your follow-up and escalation

Airline Offered Voucher Instead Of Cash

Check whether a voucher is optional, whether it settles your claim, and how to ask for cash.

Learn how to ask for cash compensation

How To Claim Flight Compensation

Step-by-step guide to filing your claim and maximising your chances.

Learn how to claim flight compensation yourself

Airline Rejected My Claim

A rejection is not the end. How to challenge and escalate your claim.

Learn what to do if the airline rejects your claim

Claim Company vs DIY Claim

Should you use a claim company or file yourself? Pros, cons, and costs compared.

Compare claim companies vs DIY claims

What Evidence Do I Need

The documents and proof you need to support your compensation claim.

See what evidence you need

How Long Does Compensation Take

Typical timelines from claim submission to payment — and how to speed things up.

Learn how long compensation takes

Check Your Compensation

Confirm your route, delay length, deadline risk, and likely next step before you spend time writing to the airline.

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Popular Airline Guides

Airline-specific compensation guides with claim forms, rejection tactics, and escalation paths.

Latest Guides

Frequently Asked Questions

What is EU261?
EU Regulation 261/2004 is a European law that entitles passengers to compensation when their flight is delayed by 3+ hours, cancelled at short notice, or when they are denied boarding due to overbooking. Compensation ranges from €250 to €600 depending on the flight distance and delay length. The regulation applies to all flights departing from EU airports, and to flights arriving in the EU on EU-based carriers.
How much compensation can I claim?
Compensation amounts are fixed by law and based on flight distance: €250 / £220 for flights up to 1,500 km, €400 / £350 for flights between 1,500 and 3,500 km, and €600 / £520 for flights over 3,500 km with a delay of 4+ hours. These amounts are per passenger, regardless of ticket price.
Can I claim for a cancelled flight?
Yes. If your flight was cancelled with less than 14 days' notice and the airline did not offer a suitable alternative, you are entitled to compensation in addition to a refund or re-routing. The amount depends on the flight distance and how much notice you were given.
What if the airline rejects my claim?
A rejection does not mean your claim is invalid. Airlines routinely reject valid claims hoping passengers will give up. You can challenge the decision by writing a firm reply addressing their reasoning, and if they still refuse, escalate to an Alternative Dispute Resolution (ADR) body or your national enforcement body. These services are free for passengers.
How long do I have to claim?
The limitation period varies by country: 6 years in the UK (England, Wales, and Northern Ireland), 5 years in Scotland and France, 3 years in Germany and Spain, and 2 years in Italy. It's always best to claim as soon as possible while evidence is still available.

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